Last updated 2025-04-18
Money-Back Policy
Overview
WaveFluxon Institute publishes transparent pricing in Korean Won. This policy explains refunds and cancellations for paid programs, aligned with consumer protections under Republic of Korea law, including the Framework Act on Consumers and related enforcement rules.
Cooling-off period
Where you qualify as a consumer purchasing remotely, you may have a statutory withdrawal period (commonly seven days) unless services have begun with your prior consent after disclosure. When the law grants fourteen days in specific contexts, those provisions prevail.
Eligibility for refunds
Refunds may be available when we cancel a cohort, fail to deliver substantially described services, or duplicate a charge in error. Partial refunds may apply when you withdraw before a stated milestone described in your enrollment agreement.
Non-refundable items
Third-party fees (for example, app store charges), purchased assessment vouchers once redeemed, or bespoke mentor engagements executed after written approval are generally non-refundable. Materials accessed digitally after withdrawal consent may reduce refundable amounts as permitted by law.
How to request a refund
Email hello@wavefluxon.digital with your full name, cohort or invoice reference, and reason for the request. We may verify identity before processing. Keep copies of enrollment confirmations for faster handling.
Processing timelines and methods
Approved refunds are initiated within ten business days unless a payment processor requires longer; funds return via the original payment method where possible. Bank timelines vary by institution.
Cancellation by WaveFluxon
If we cancel a program, you may transfer to another cohort or receive a refund of amounts paid for undelivered sessions. We are not liable for incidental costs (travel, accommodation) except where mandatory law states otherwise.
Questions: hello@wavefluxon.digital · +82-4-134-1711 · 90-8, Yongjeonri, Yongseong-myeon, Gyeongsan-si, Gyeongsangbuk-do, Korea.
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